Thank you for choosing iRepairs as your mobile phone repair service, we greatly appreciate having you as a client! Repairs are covered by our 90 day warranty policy. Click Below.
Welcome
 
Name *

First & Last name
 
Best Contact Number

 
Address (Optional)

 
Email Address (Optional)

 
Passcode to unlock phone (neccessary for testing)

 
Your Phone Model? *

e.g. Apple iphone 5s, Samsung s4

 
What is the Phone Fault? *

In your own words be as accurate and as detailed as you can :)

 
Have you been Quoted for the repair?

 
Please Advise STAFF you have completed this section :)

 
Device Powered on & Charged? *

 
Pre-Existing damage to LCD/Screen?

     
 
Is the frame damaged? *

eg. Bent phone, lots of scuffing etc.
 
Any Accessories with this phone? *

i.e. Charge Cable, Case etc.
 
H20 indicator red? *

Phone got wet? dont worry, just be upfront let our technicians know and we'll advise you of the best solution :)

 
Mics/Speakers Working? *

eg. People cant hear me, only works on loudspeaker
 
Cameras Front/Back Working *

e.g. Wont focus, wont open
 
iOS / Software Working Correctly? *

any wierd software issues with your phone?
e.g. always searching etc
 
Device is charged and powered on? *

 
All buttons work & function? *

Lock button wierd? Home button? volume/mute buttons?
 
iRepairs Terms & Conditions *

1. If there are any changes to your original quote or when you haven’t received a quote upfront, iRepairs will contact you before commencing any repairs. 
2. A service fee of $40 is charged up-front, if your phone is repairable the fee will go towards the repair cost. 
3. iRepairs are not liable for any data loss. We recommend that you backup your phone prior to any work performed. 
4. Please make sure you have removed your sim card & or memory card from your device. iRepairs does not accept responsibility for loss of these items. 
5. Devices with non-working LCD’s will be treated as non working units, extra parts & charges may be required to complete repair for dropped, water damaged devices. In addition You will be notified of any variance & if agreed to the full repair will go ahead. If disagreed on you will be charged the original quote of the new part originally installed. 
6. Phones and Tablets that have not been paid for within 30 days after invoice date, automatically become the property of iRepairs for recycling to cover the cost of the repair in lieu of payment. 
7. Repairs on devices that are water damaged will not have any warranty period
8. 90 Day warranty is provided on the part(s) replaced on the handset, iRepairs is not liable for pre-existing damage to handset. By Clicking Yes you agree to all the Terms and Conditions above.
     
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